FAQ
1. How do I place an order on your platform?
Select your desired items, add them to your cart, and follow the secure checkout procedure to complete your purchase quickly and safely.
2. What payment methods can I use?
We accept UPI, major digital wallets, and online banking options, allowing a fast and secure digital payment experience for your convenience.
3. Is it possible to modify my order after submission?
You can request changes only if the order hasn’t started processing yet. Reach out to our support team immediately to modify your products.
4. Will I get an email confirming my order?
Yes, after confirmation, you will instantly receive an email containing a detailed purchase summary and a unique order ID and details.
1. How long will delivery take?
Depending on your exact geographic location and current shipping demand, orders usually reach you within 3–8 business days after dispatch.
2. When is my order shipped following payment?
All purchases are packed carefully and sent within 1–2 business days. A shipping confirmation email with complete details follows shortly.
3. Can I change my delivery address after placing an order?
Address modifications are only possible before dispatch. Please verify your shipping address and details carefully at checkout to avoid issues.
4. What should I do if my order is delayed?
If your package hasn’t arrived within the estimated timeframe, contact customer service for help and updates on shipment status of your products.
1. Which products are eligible for return?
Only items that are unused, unwashed, in original condition, and include all tags qualify. Worn or damaged products cannot be returned.
2. How do I start a product return?
Visit our returns page, select the products you wish to return, and follow the online instructions to schedule a safe and convenient pickup.
3. Will I receive updates about my return?
Yes, once approved, an email is automatically sent. Any updates regarding refunds or exchanges will be clearly communicated through email.
4. How long will it take to get my refund?
Refunds are processed within 5–7 business days after careful quality check and approval, ensuring returned items are reimbursed accurately.