Return And Refund Policy
At Adorastylez, managed by Rayocorp Amaze Innovators Private Limited, our aim is to provide a convenient and secure shopping experience. In this document, “we,” “our,” and “us” refer to Rayocorp Amaze Innovators Private Limited, while “you,” “your,” and “user” refer to customers. By completing a purchase with us, you agree to the following guidelines regarding returns and refunds. To assist you, the terms are explained in detail below:
Eligibility for Returns
- Items must remain unused, unwashed, and in original condition, including tags, packaging, and labels.
- All tags, labels, and boxes should be returned intact.
- Products that are worn, altered, or washed will not be accepted for return.
- Return requests must be made within 48 hours of delivery by contacting our service team.
- Products not adhering to these requirements will not be processed.
How to Initiate a Return
Step 1: Initiate a Request
Send an email with your Order ID and reason for return rayocorpamazeinnovtors@gmail.com.
Step 2: Share Supporting Photos
If you received an incorrect, damaged, or defective item, include clear photographs to speed up the process.
Step 3: Follow the Return Instructions
Once your return is approved, you will be guided through the return steps.
We maintain the right to decline returns that do not satisfy these conditions.
Refund Process & Timeline
After receiving the returned product, we will inspect it for compliance. You will be notified of acceptance or rejection. If approved, refunds will be issued to the original payment method within 5–7 business days. You will also receive confirmation by email once the process is complete.
Partial Refund Guidelines
If items partially meet the return rules, such as missing packaging or slight damage, a partial refund may be applied at our discretion.
Damaged, Defective, or Wrong Product
For defective, incorrect, or damaged products, you must submit a return request within 48 hours of delivery. Photos or videos must be shared with us via email for faster assistance.
Need Assistance?
For any questions, please email our support team at rayocorpamazeinnovtors@gmail.com.
Thank you for choosing Adorastylez. Your trust is our priority, and we are dedicated to offering you an exceptional experience.